Problem in Bank receipt

nazu

I have NAV 6.0 R2 Classic version.I created a customer with name of 50 characters.
When I go to bank recipt select Acc type=Customer & tab id It gives me an error that overflow from text to text.

On debugging I found it stops at codeunit 230-GenjnlMnt where a accname is populated based on account type.

The Acc name variable has text 50 same as customer name.I am not able yo figure out this.

Any help is apprecaited.

mohana_cse06

You need to increase the variable size from 30 to 50 in Form 16569 for variables AccName and BalAccName

mohana_cse06

Its a :bug:

If I am not wrong the same thing should exist in all localized voucher forms like Cash receipt,cash payment,bank receipt,bank payment and contra etc

nazu

Thanks Mohana for the help..

mohana_cse06

nazu wrote:

Thanks Mohana for the help..

Welcome

navuser1

getting the below error message from the RTC when i have done the needful.

The maximum length for a string value is 30 :-k

mohana_cse06

navuser1 wrote:

getting the below error message from the RTC when i have done the needful.

The maximum length for a string value is 30 :-k

What did you do?
Is it working properly in classic?

navuser1

mohana_cse06 wrote:

navuser1 wrote:

getting the below error message from the RTC when i have done the needful.

The maximum length for a string value is 30 :-k

What did you do?
Is it working properly in classic?

Thanks for reply.
I have changed the length of the two variables( AccName BalAccName) from 30 to 50 in both object (Form 16569, Page 16569).
And It's working fine in Classic but not in RTC.. :-k :-k

mohana_cse06

Did you try by restarting the services?

navuser1

Yes, I've restarted the service.
need debugging.

mohana_cse06

Stop both services and Start..(Not single one and Restarting)

navuser1

Sorry, it does not work #-o #-o

navuser1

Hi,

What I have done :

0. Change the Length 30 to 50
1. Remove the Control (<AccName>) from the Page designer.
2. Compile & Save.
3. Run the Page, it's working.
4. Add the Control (<AccName>).
5. Compile & Save
6. Run the Page, it's working.

I have tested and found that it's working for a few USER not all. :-k :-k

ssingla

Try transforming Form to page and import. Then you should restart the services.

navuser1

ssingla wrote:

Try transforming Form to page and import. Then you should restart the services.

Do you have any specific reason for that ??

The system works fine in my Test Server without any form page transformation Job
and it also works in the Production Server for few USERs only ....


BTW Thnx.

ssingla

I narrated exactly what I did in my only RTC implementation (never found the reason and spend 4-5 hours).