Error message, help please

suzib

Hi,

just few of our sales represantitives are getting the following error message that does not make any sense.
"You may not eneter number manually. If you want to enter numbers manually, please activate manual Nos..."

Do you have any idea what would cause this error, or if Navision has this on file for this situation? This is the error that you normally get if the No. Series is set to "Default" only, and you try to manually enter a number in the No. field.


Thanks

Savatage

Usually the simplest answer is the correct answer.

Do you want to allow them to enter their own numbers?
Is the Manunal Nos - Unchecked?
Do they F3 to get a new number or are they using the next arrow?

Sounds more like a user training problem than a system problem.

Recompile the form to eliminate any old filters that might have been set.

suzib

The message pops up when you want to enter to the Order forum. No other user problems.

Savatage

You tried the recompile? Did you customize (Mods) to the Order Form?

Kowa

This sounds like a damaged fin.zup file ( happens frequently when the PC is
just switched off without the programs being properly closed)

Close the client, delete the user zup file and start the client again. ( the user
preferences will be lost and have to be set up again)