Run Classic Report from NAV 2009 R2 RTC

SYLV1G

Hello,

I have the following error message when i try to run a Classic Report from the Role tailored Client.

"The PC04 server cannot be found. Try again later or contact your system administrator".

PC04 is the name of the computer on wich the Classic Client and Role Tailored Client are installed.
The service tier and the database are installed on a server.

Does anybody have an idea of the way to solve this problem ?

Thanks in advance for your help.

SG

mohana_cse06

Can you be able to run with IP Address?

rhpnt

SYLV1G wrote:

I have the following error message when i try to run a Classic Report from the Role tailored Client

Now, why do you want to run a "classic" report from the RTC?

SYLV1G wrote:

Does anybody have an idea of the way to solve this problem ?

Yes, recreate the report for the RTC and run it from there.

alwaysguna

Hi

You need to change the database server name in Customsetting file from locahost to the actual server name (PC04).

Hope this should solve your issue.

SYLV1G

Hello,

I will try and tell you if it works

Best regards

SYLV1G

Hello,

I had a look at the name in the file ClientUserSettings
The name is correct : NAVISION01 but the name in the error message is the name of the computer on wich NAV RTC is running when i tried to run a classic report.

?xml version="1.0" encoding="UTF-8"?>
<configuration>
<appSettings>
<add key="Server" value="NAVISION01" />
<add key="ServerInstance" value="DynamicsNAV" />
<add key="ServerPort" value="7046" />
<add key="ProtectionLevel" value="EncryptAndSign" />
<add key="UrlHistory" value="navision01:7046/DynamicsNAV,navision01:7046/DynamicsNAV2" />
<add key="CompressionThreshold" value="64" />
<add key="ChunkSize" value="28" />
<add key="AllowNtlm" value="true" />
<add key="ServicePrincipalNameRequired" value="False" />
<add key="OpenConnectionTimeout" value="00:00:30" />
<add key="UnknownSpnHint" value="(net.[url=tcp://navision01:7046/DynamicsNAV/Service]tcp://navision01:7046/DynamicsNAV/Service[/url])=NoSpn;(net.[url=tcp://navision01:7046/DynamicsNAV2/Service]tcp://navision01:7046/DynamicsNAV2/Service[/url])=NoSpn;" />
</appSettings>
</configuration>