Email in NAV 2009 with RDS

almhansen

We have Navision 2009 SP1 and a number of our users are accessing it thru RDS (Remote Desktop). I cannot get interactions to email when logged on to NAV thru the RDS. I get the attached error. The emailing function works fine when you click on a customer or vendors email in the customer card, but not these more advanced emails. All emailing works perfectly on the fat client, I just can't get it to work on RDS and my IT can't figure it out. Help!

kine

Because some functionality needs Outlook profile to be created on the machine, where NAV is running. Some functionality use SMTP mailing to send the emails and do not need any outlook profile.

almhansen

Anybody else have a suggestion? Our IT group thinks NAV is trying to call the local (users) outlook and not outlook on the terminal server. Is there a setting somewhere that I need to have them look at?

almhansen

Found out NAV seems to have a problem with 64 bit office. It appears this may have corrected our issue.