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Outlook Synchorinization Error NAV 2009 R2

AlagarAlagar Member Posts: 100
Hi Everybody,

we are connecting with Nav 2009 R2 with Outlook 2003. when synchorinization is doing the following error comes.. How to resolve it?.


The connection to "Demo Database NAV (6-0)" Microsoft Dynamics NAV database failed. The program returned the following error:
The response from Microsoft Dynamics NAV has not been received because of connection timeout. Please check if the Microsoft Dynamics NAV server is running and try again later. If the problem persists increase the timeout value in the configuration file.
Please verify your synchronization settings. If the problem persists contact your system administrator.

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    mohana_cse06mohana_cse06 Member Posts: 5,504
    As per the error message?
    is your Microsoft Dynamics Server service running in services?

    How you are connection to Outlook? by using webservices or NAS?

    Ca you show synchronization settings?
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    AlagarAlagar Member Posts: 100
    Hi Mohana,

    Thanks for your reply..

    Here we are connecting using NAS only... But still error is coming now. what should i do?.


    Here Custom Settings,


    <?xml version="1.0" encoding="UTF-8"?>
    <appSettings>
    <!--
    The network protocol used to access the database.
    Valid options: Default, NamedPipes, Sockets
    -->
    <add key="NetType" value="Default"></add>
    <!--
    Name of the database server to connect to.
    -->
    <add key="DatabaseServer" value="C2IL-1-74"></add>
    <!--
    Name of the database instance to connect to.
    -->
    <add key="DatabaseInstance" value=""></add>
    <!--
    Name of the database to connect to.
    -->
    <add key="DatabaseName" value="Demo Database NAV (6-0)"></add>
    <!--
    Name of the Microsoft Dynamics NAV Server instance to connect
    to (for client) or listen on (for server).
    -->
    <add key="ServerInstance" value="DynamicsNAV"></add>
    <!--
    The listening TCP port for the Microsoft Dynamics NAV Server.
    This is part of the server's URL.
    Valid range: 1-65535
    -->
    <add key="ServerPort" value="7046"></add>
    <!--
    The listening HTTP port for the Microsoft Dynamics NAV
    Business Web Services.
    This is part of the web service's URL.
    Valid range: 1-65535
    -->
    <add key="WebServicePort" value="7047"></add>
    <!--
    Turns on or off the https for Web Services
    -->
    <add key="WebServiceSSLEnabled" value="false"></add>
    <!--
    Maximum permitted size of a Web Services request, in kilobytes
    -->
    <add key="WebServicesMaxMsgSize" value="512"></add>
    <!--
    Turns on or off NTLM authentication protocol for Web Services
    false: Use SPNEGO (recommended)
    true: Use NTLM only
    -->
    <add key="WebServicesUseNTLMAuthentication" value="false"></add>
    <!--
    The default time zone in which web service calls are run.
    Supported values "UTC" (the default), "Server Time Zone"
    (the time zone of the server), or the ID of a Windows
    time zone defined in the system registry under
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones,
    for example "Romance Standard Time"
    -->
    <add key="WebServicesDefaultTimeZone" value="Server Time Zone"></add>
    <!--
    Maximum time in seconds a call from the client to the server
    may take to return.
    Time span format: [dd.]hh:mm:ss[.ff]
    dd: days
    hh: hours
    mm: minutes
    ss: seconds
    ff: fractions of a second
    Or "MaxValue" to indicate there is no timeout.
    -->
    <add key="OperationTimeout" value="MaxValue"></add>
    <!--
    The security services used to protect the client/server data stream.
    Valid options: EncryptAndSign, Sign, None
    -->
    <add key="ProtectionLevel" value="EncryptAndSign"></add>
    <!--
    Maximum number of concurrent client calls that can be active on the
    Microsoft Dynamics NAV Server. To disable this setting set the value
    to "MaxValue".
    -->
    <add key="MaxConcurrentCalls" value="40"></add>
    <!--
    The maximum number of concurrent client connection that the service
    will accept. To disable this setting set the value to "MaxValue".
    -->
    <add key="MaxConcurrentConnections" value="150"></add>
    <!--
    Sets the grace period within which the client can reconnect to a
    running session.
    Time span format: [dd.]hh:mm:ss[.ff]
    dd: days
    hh: hours
    mm: minutes
    ss: seconds
    ff: fractions of a second
    Or "MaxValue" to indicate there is no timeout.
    -->
    <add key="ClientReconnectPeriod" value="MaxValue"></add>
    <!--
    Sets the maximum number of orphaned connections to be kept alive
    simultaneouly for a maximum time specified by the
    ClientReconnectPeriod setting. A connection becomes an orphan when
    the client becomes involuntarily disconnected from the server.
    -->
    <add key="MaxNumberOfOrphanedConnections" value="100"></add>
    <!--
    Threshold for when to start compressing data sets to avoid that they
    consume prohibitive amounts of memory.
    -->
    <add key="CompressionThreshold" value="64"></add>
    <!--
    Sets the Metadata Provider cache size (in number in objects cached).
    Set to 0 to disable cache.
    -->
    <add key="MetadataProviderCacheSize" value="150"></add>
    <!--
    Limits the size of files that can be uploaded in order to avoid out of memory errors. This value is in megabytes.
    -->
    <add key="MaxUploadSize" value="5"></add>
    <!--
    With the EnableDebugging flag set to true the Microsoft Dynamics NAV Server
    will start with debugging mode enabled. This mode has three main functions:
    1) Upon first connection by a RoleTailored Client all C# for that application
    will be generated.
    2) C# files will be persisted between server restarts.
    3) Application Objects will be compiled with debug information.
    -->
    <add key="EnableDebugging" value="false"></add>
    <!--
    Sets the maximum number of items to serialize or deserialize, in KB
    -->
    <add key="MaxItemsInObjectGraph" value="128"></add>
    <!--
    Sets the default size of a chunk, in KB. Should be a value between 4 and 80.
    -->
    <add key="ChunkSize" value="28"></add>
    <!--
    The type of client credential used for authentication. (Values are Windows/UserName)
    -->
    <add key="ClientCredentialType" value="Windows"></add>
    <!--
    The CertificateThumbprint, for the x509 certificate that is going to be used for authentication
    -->
    <add key="CertificateThumbprint" value=""></add>
    </appSettings>
  • Options
    mohana_cse06mohana_cse06 Member Posts: 5,504
    As per the error message?
    is your Microsoft Dynamics Server service running in services?

    How you are connection to Outlook? by using webservices or NAS?

    Ca you show synchronization settings?

    What about these two?
  • Options
    AlagarAlagar Member Posts: 100
    Hi Mohana,

    Microsoft Dynamics Server service running in services only.i tried Connection to Outlook is NAS only..
  • Options
    mohana_cse06mohana_cse06 Member Posts: 5,504
    Ca you show synchronization settings in Outlook?
  • Options
    manisharma31manisharma31 Member Posts: 285
    We also had the same issue & were not able to solve it rather than to go with webservice.
    Regards,
    Manish
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