Issue with NAS, Job Queue running a Report in NAV 2009 R2

2800lynnw

Has anyone come across an Issue with NAS and using NAV 2009 R2 when running reports


Issue: Every evening report, Auto Batch Sales Orders, runs from the NAS service and gets stuck “in process” for over two hours and if left will never complete. This in itself generates numerous tickets until job queue is reset.

Workaround: Login as admin, reset the job to “on hold”, run the job manually from Job Queue Log Entries and using “Test this process” button. Accept the option to run this as if using NAS Service. This runs perfectly or does whenever i have run it.

How do we know it has not run just take a look at Sales Reports Sales Orders – Shipped not invoiced. If there are a number of lines in this report then it is highly likely the above process did not complete successfully.

The other strange thing is that this appears to run with no problems in another company database which has NOT been upgraded to NAV 2009 R2

aseigle

Standard Job Queue doesn't have a "Test this Process" button. Is your Job Queue modified?

einsTeIn.NET

Is there any message in the Event Log of the NAS Server?

kriki

[Topic moved from 'NAV Three Tier' forum to 'NAV/Navision Classic Client' forum]

Andwian

Have you tried running your report manually?

kanchanmanoj

Track the error using event viewer

Andwian

You can also track the error on Job Queue Log Entries form, Error Message field, that will say what is the error message.