NAV 2009 R2 Connects but not RTC R2

samemery

Hi,

Dynamics NAV 2009 R2 Classic Client opens fine however when I try to open the RTC, it freezes and I have to force quit. I am connecting to a database on a server. The MS Dynamics NAV service is disabled and my config file looks like this:
<!--
The network protocol used to access the database.
Valid options: Default, NamedPipes, Sockets
-->
<add key="NetType" value="Default"></add>
<!--
Name of the database server to connect to.
-->
<add key="DatabaseServer" value="OWNER-PC"></add>
<!--
Name of the database instance to connect to.
-->
<add key="DatabaseInstance" value=""></add>
<!--
Name of the database to connect to.
-->
<add key="DatabaseName" value="Navision Demo Database (6-0)"></add>
<!--
Name of the Microsoft Dynamics NAV Server instance to connect
to (for client) or listen on (for server).
-->
<add key="ServerInstance" value="DynamicsNAV"></add>
<!--
The listening TCP port for the Microsoft Dynamics NAV Server.
This is part of the server's URL.
Valid range: 1-65535
-->
<add key="ServerPort" value="7046"></add>
<!--
The listening HTTP port for the Microsoft Dynamics NAV
Business Web Services.
This is part of the web service's URL.
Valid range: 1-65535


Any suggestions?

Thank you

beran

Any info in the eventlogs from the server or the client?

Is the Nav Server process running?

kine

The MS Dynamics NAV service is disabled

??? And how you want to connect the RTC to the database, if this service is disabled?

samemery

Thank you for the responses. The Local Microsoft Dynamics NAV service is disabled because I running off of a server.

I got it to work however it takes around 5 minutes to open. Any reasons why it takes so long to open? Thank you.

kine

May be some antivirus checking some big files?

samemery

In the debugger it says it gets caught at C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll

any ideas?

samemery

Hi,

Also here is the event log:
The program Microsoft.Dynamics.Nav.Client.exe version 6.0.32012.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: e5c
Start Time: 01cbce0924ce51a9
Termination Time: 7
Application Path: C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe
Report Id: 73bce663-39fc-11e0-b69a-701a04d21bd5

Thank you in advance.

samemery

Hi,

I fixed the problem. First I uninstalled and reinstalled the RTC R2 following every step (including the part where you enter the server name in). This way you don't have to manually modify the .config file. Then I found that I had a custom chart defaulted in my Role Center that ate up a lot of processing when starting the RTC. So I removed that and everything is back to normal. Thank you.