Error posting bill groups

marta

Good morning,

I have a bill group with a receipt. When I tried to post I have the error:

Check thet all the entries with the same document no. and a VAT Bus. Posting Group and VAT Prod. Posting group associated have a Customer/Vendor associated, check that all the lines with the same Document No. have not more than one Customer/Vendor associated, check that all the lines with the same Document No. have in the field Document Type the same value: invoice, credit memo or finance charge memo.
I used the debugger (CUnit 12 and Report 7000099) but I didn't see nothing strange.

Anybody has seen the same error?

Thanks

kitik

Go to Administration -> Application Setup -> Financial Management -> General -> Journal Templates.
Unckeck the "Force Doc. Balance" option for the CARTERA journal.

Salut!

marta

Thanks,
It's already unchecked. (See the JPG).
I think that the customer has unchecked something but I don't know.

kitik

Can you attach an image of the bill group?

Salut!

marta

Hello,

The image.

Thank you.

kitik

Can't see anything weird in the image...
You should put de debugger on and find what Journal lines the process is creating.

Salut!

marta

Yesterday I solved the problem.

I found that the customer suddenly has change the accounts in the customer posting groups.
He change the bill accounts from 4310 to 4300.

Thanks.