How to undo a posted purchase receipt already invoiced

andy76

Hello everyone,

the system (NAV 5.0) does not allow the undo because it gives this error message:

This receipt has already been invoiced. Undo Receipt can be applied only to posted, but not invoiced receipts.

Which is the correct method to solve this thing?
Credit note?

Thank you

rhpnt

andy76 wrote:

Which is the correct method to solve this thing?
Credit note?
Thank you

Exactly!

andy76

The undo of receipt is automatic or is it a second step after credit note?

Thank you

rhpnt

If you use the return order with its posting options...

Alex_Chow

You cannot undo receipt if:

1. The remaining quantity is different than the quantity on the item ledger
2. If you've posted the invoice

If any of the above happens, you will need to post a credit memo or return order.