Error installing NAV Service for RTC client

fandersen

Hi,

Im trying to install NAV 2009_SP1_HF1 Service on a Windows 2008 R2 server, but the installation rolls back in the end.

I've got the following error in the event log on the server:
Faulting application name: Microsoft.Dynamics.Nav.Server.exe, version: 6.0.29626.0, time stamp: 0x4a849d4a
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
Exception code: 0xe0434f4d
Fault offset: 0x0000b727
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

Any suggestion?

sebsid

I get the exact same error. It seems the server is unable to start the service for some reason. However i'm using Nav 2009 R2.
Where you able to solve it?

//Sebastian

sebsid

I just solved the problem.

What you need to install is first of all net. tcp port sharing (in server 2008 r2 you'll find it under the Application server role).

Also install .net framework 3.5 once your at it, this however has nothing to do with the service not wanting to start.

Hope this will help someone!

/Sebastian

rfajdiga

Hi,

did anyone fix this? I got the same problem when I try to start service after upgrade NAV 2013 R2 from B36366 to 36897 so does anyone knows the solution?

There is two error log in event viewer:
1st is:
Application: Microsoft.Dynamics.Nav.Server.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeLoadException
Stack:
at Microsoft.Dynamics.Nav.WindowsServices.DynamicsNavServer.Main(System.String[])

2nd is:
Faulting application name: Microsoft.Dynamics.Nav.Server.exe, version: 7.1.36897.0, time stamp: 0x53879fcc
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16384, time stamp: 0x5215fa76
Exception code: 0xe0434352
Fault offset: 0x0000000000008384
Faulting process id: 0xf10
Faulting application start time: 0x01cfb96529f2256e
Faulting application path: C:\Program Files\Microsoft Dynamics NAV\71\Service\Microsoft.Dynamics.Nav.Server.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 70981a84-2558-11e4-80b5-00155d011b00
Faulting package full name:
Faulting package-relative application ID:

I tried already with executing sfc /scannow command but no luck.

geordie

Did you try using the Windows debugging tool to check for any more detailed error?
Something like:

C:\Program Files\Debugging Tools for Windows (x64)>cdb -pn Microsoft.Dynamics.Nav.Server.exe

rfajdiga

Unfortunately there was no success with debugging tools for windows, so I tried last option to download new build 36897 and seems that files was corrupted in previous folder so with new files, new build works fine.

Thank You all for help.