I have to create an interaction template for mass mailing to some vendors.
When I edit the template word mail merge doc from classic, Word UI appears normally, with all ribbon, toolbars, etç...
But when I try to create/edit the Word document from RTC, Word UI is reduced to its simplest expression, ie no ribbon, nor toolbars, nor any accessible functions (and so, no merge field list, etç...).
Has anyone been through that already? Any suggestions to recover Word UI?
Thanks in advance,
PS: I'm running Nav 2009 SP1 build 6.00.31671.