RTC opens db correctly, but change server throws error...

zacr

I have a weird situation. A client has a 2009 database running under SQL Server 2008. The NAV Service is running on the same machine, which is called 'mssqlone'. RTC runs perfectly on that machine and refers to the machine as 'localhost'.

RTC is installed on a second machine. When RTC starts up, it properly opens the database and everything works fine. If the user tries to change servers, this message pops up: "The server 'mssqlone:7046/DynamicsNAV' is currently not available".

The connection to the service is severed and the RTC closes.

I've looked in the ClientUserSettings.config file and it has the correct server name and port, which it should since RTC connects when it is opened.

I don't understand why I can't even select Change Servers without getting an error message. Any ideas?

(Thanks in advance.)

- Zac

beran

Look at the event log entries both on mssqlone and the other one. There could be more information there.

vedant18

hi

Go to Microsoft Dynamics NAV Server service.. than select its properties and than select Logon tab.. In this can u tell me what is Id over that?

1)In this if your database is on another PC and if your current user Domain and that database server domain is different than this might be case,
2)If both are on different pc and both are in same domain and In LogOn if ID is NTNETWORKSERVICE than you have to change it to current user.

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Senior NAV Developer
Microsoft Dynamics NAV

All41

We fixed a similar problem when we made sure that the build version of the NAV Service matched the RTClient.
Not the best error message we have found but matching the builds worked for us!