I have a product with a BUOM and a PUOM of Each, with the Quantity per Unit of Measure set to 1.
A sales order is raised for 2 of this item, but the Quantity to Ship is set to 0.1. The sales order is then shipped and invoiced without issue, leaving me with 1.9 in stock when the base unit of measure is 1.
This issue has been raised to me as a support job and whilst I can resolve the stock and figures for the customer,I'm currently at a loss as to how to prevent this happening in the future. ](*,)
Any ideas?
0
Answers
p.s.-best way to prevent this from happening is to change the end user...
User made a mistake, it's not big deal. Teach him/her how to solve it and keep working as usual!
Salut!
Author of the book Implementing Dynamics NAV 2013
Cursos Dynamics NAV (spanish) : http://clipdynamics.com/ - A new lesson released every day.
The problem seems to be due to the product in question being a pack of 10, and someone has entered 0.1 in the quantity to ship. They had since shipped another 1, so I have told them to ship another 0.9 to correct the stock and fully invoice the customer.
Thanks for the help guys