Send to Excel/Word - Not Happening in RTC

shettarvikas

Hi,

We are not able to use the functionaility of "Send to --> Excel / Word" in RTC. But in Cronus database it works fine. Is there any setup that we are missing for the same.

Please let us know.

Thanks & Regards,
Vikas

kine

Part of the Known Issues document for NAV 2009 (could be downloaded from there):

Custom style sheets cannot be used to send data to Excel or Word

Description: The Export to Word or Export to Excel functionality only exports the data on the page. It is not possible to export other data with a customized style sheet. The Send to Other functionality is not included.

Workaround: Use the Classic client.
Export to Word or Export to Excel functionality is limited to 5,000 records in the RoleTailored client

Description: If you attempt to export data that contains more than 5,000 records to Word or Excel from the RoleTailored client, the following error is displayed:

The number of records in the table exceeds the maximum number of 5000.

Workaround: Set a filter to decrease the number of records in the table.

shettarvikas

Thanks Kine,

I was able to resolve the issue, by export the Style sheet data(from demo database) and importing it in the new database.
Now we are able to use the functionality.

Regards,
Vikas