Deposits - applying entries credit memos & invoices

dahlia94040

Can anyone tell me why I'm getting this message when I try to post a cash receipt or deposit after I did application entries that includes credit memos?


Message:
Please apply only credits to debits.
If using the Apply Customer Entries form, please check the following:
- Only one Negative (Payment or Credit memo) entry should be applied at teh same time
- When posting the application, the cursor should be placed in the Negative entry

I was able to do this in Cronus on anothe database with no problems. I don't understand.

Your help is appreciated!!!!

jannestig

Remove the credit note application then apply it to the customer message afterwards from the customer ledger entries

As to why you get this, it maybe different version Cronus V your version or some addom you have

i have never seen that one before.

dahlia94040

Found out this is related to code by an add-on for commissions.