same report filtering but different result

laudakwah

Dear All,

On a same report, two users are having same filterings. Strangely, user A can view the report with results but user B views the report without any result. Both users also have same permission which is "Super". Not sure what have caused this, any suggestion on this scenario? ](*,)

Belias

what's the report? what are the filter?is there an "options" tab?
are there some filters set by code that are user-related?

laudakwah

Hi Belias,

Thanks for your reply. It is a stock profitability customized report. The filters are just on Item Code and Location. There is not any user-related filtering in this report.

Belias

If you are 100% sure that the 2 users have the same filters/parameters set for the report, then check if both users are accessing the same db/company...otherwise, there MUST be some user-related "if" clauses or filters...

fverkel

May I suggest that you compile the report and try again?
Compile, so that you can be sure that there are no user-specific filters or sortings in the ZUP-file.

- Maybe the users don't use the same sorting order.
- Maybe there is a filter that is 'out of sight'. Because of many ReqFilterFields, or maybe a special character that can be easily overlooked.

themave

laudakwah wrote:

Hi Belias,

Thanks for your reply. It is a stock profitability customized report. The filters are just on Item Code and Location. There is not any user-related filtering in this report.

I know you said they have the same filters, but I have had this problem, were one filter was on:

Location

and the other was using the field

location filter

they are different fields

laudakwah

Dear All,

Thanks for your sharing. Have found that there is something wrong with the zup file, user can now view the report after removed the zup file.