Wrong Posted Receipt No. when posting Purchase Order receipt

rmpatel22

We are facing one strange problem (very rarely).

When we are posting Purchase Order with "Receipt" option, it is generating odd receipt number instead of continuous number from number series.

In a day we are posting many receipts and it is posting with correct receipts number as per number series, in between it is posting one receipt with some odd number, and then without changing anything again it is posting next receipt with correct number.

User can't change this number because Navision is generating this number automatically during posting as per number series. So can't understand how its suddenly generating strange number.

Anybody faced similar problem?

Sumit

If in Purchases & Payables Setup, You have select Receipt on Invoice "yes",
Then on Direct Invoices system automatically generates receipts,
In your case it may be the "the missing nos."

rmpatel22

Thanks sumit for your replay.

In our Purchases & Payables Setup "Select Receipt on Invoice" is "Yes".

But we are in retail business so in stores they are posting receipts and in Head Office we are posting invoices. To avoid mistakes we customized store objects so they when they post they can see only "Receipt" option. (So its not possible that they have clicked on "Invoice" or "Invoice and Receive" option)

If anybody faced same problem, please share your ideas.

Sumit

and in Head Office we are posting invoices

and if there is no corresponding receipts, this becomes a Direct Invoice...

rsfairbanks

If you try to post a receipt but it fails (for example posting date outside the range allowed) it will reserve that number for when it is posted.

rmpatel22

and if there is no corresponding receipts, this becomes a Direct Invoice...

Yes, but we are facing problem in stores, where we are doing only receipts.

Sumit

rsfairbanks wrote:

Yes, but we are facing problem in stores, where we are doing only receipts.

I do agree, you are doing only receipt at store, but
As you have placed a check mark in Receipt on Invoice Field, the program will automatically create a posted receipt, in addition to a posted invoice, when you post an invoice (say: in finance).
i.e. for those invoices, without corresponding get receipt lines from your store.