Invoice Disc. Code

supp85
Member Posts: 76
Hello all,
I have a customer which has outstanding orders however i have now applied an Invoice Discount Code to the customer card, when i go back to these outstanding orders and use either F9 or Calculate Invoice discount function it dosen't do anything. Is there another way to validate the discount?
Thanks
I have a customer which has outstanding orders however i have now applied an Invoice Discount Code to the customer card, when i go back to these outstanding orders and use either F9 or Calculate Invoice discount function it dosen't do anything. Is there another way to validate the discount?
Thanks
0
Comments
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because you made the change to the customer card after the customer was already on an open order, try to re-validate the Customer No. field, or simply re-select the customer. Then you should be able to calculate the discount.0
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aseigle wrote:because you made the change to the customer card after the customer was already on an open order, try to re-validate the Customer No. field, or simply re-select the customer. Then you should be able to calculate the discount.
It was right. You can also try Function | Calculate Invoice Discount or activate the Calc. Inv. Discount field in the Sales & Receivable Setup.Regards,
Andwian0 -
Thank you both for your reply, in the end we re validated the Invoice Disc. Code in the header, then when using F9 / Calc Invoice Disc function the Invoice Disc. Amount was populated, (we couldn't validate the customer No. becuase of data issues hence using a report to validate the Invoice Disc. Code instead)0
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