Invoice Disc. Code

supp85

Hello all,

I have a customer which has outstanding orders however i have now applied an Invoice Discount Code to the customer card, when i go back to these outstanding orders and use either F9 or Calculate Invoice discount function it dosen't do anything. Is there another way to validate the discount?

Thanks

aseigle

because you made the change to the customer card after the customer was already on an open order, try to re-validate the Customer No. field, or simply re-select the customer. Then you should be able to calculate the discount.

Andwian

aseigle wrote:

because you made the change to the customer card after the customer was already on an open order, try to re-validate the Customer No. field, or simply re-select the customer. Then you should be able to calculate the discount.

It was right. You can also try Function | Calculate Invoice Discount or activate the Calc. Inv. Discount field in the Sales & Receivable Setup.

supp85

Thank you both for your reply, in the end we re validated the Invoice Disc. Code in the header, then when using F9 / Calc Invoice Disc function the Invoice Disc. Amount was populated, (we couldn't validate the customer No. becuase of data issues hence using a report to validate the Invoice Disc. Code instead)