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Payment Tolerance (NAV2009 SP1 RTC)
BenSydney
Member Posts: 56
Hi,
It seems that Payment Tolerance doesn't work if you don't enter an amount in the 'amount' column of the Cash Receipt Journal before using the Apply Payment functionality to select invoices that's being paid by a customer and adjusting the 'Amount to Apply' field in the Apply Customer Entries page. (In other words using the system to calculate the 'amount' field.)
The steps I follow:
1. Create new Cash Receipt Journal.
2. Select 'Payment' as Document Type.
3. Select 'Customer' as Account Type.
4. Select applicable customer in 'Account No.'
5. Click 'Apply Entries'
6. Select applicable invoice and click 'Set Applies-to ID'.
7. Change the 'Amount to Apply' amount to be more/less than the 'Remaining Amount' but the difference is within the 'Max. Payment Tolerance' amount.
If I enter the receipt amount before I do the 'Apply Entries' step, I get the expected tolerance message.
Is this the way the system is supposed to work, a bug or have I made a mistake in my setup?
Kind regards,
Ben
It seems that Payment Tolerance doesn't work if you don't enter an amount in the 'amount' column of the Cash Receipt Journal before using the Apply Payment functionality to select invoices that's being paid by a customer and adjusting the 'Amount to Apply' field in the Apply Customer Entries page. (In other words using the system to calculate the 'amount' field.)
The steps I follow:
1. Create new Cash Receipt Journal.
2. Select 'Payment' as Document Type.
3. Select 'Customer' as Account Type.
4. Select applicable customer in 'Account No.'
5. Click 'Apply Entries'
6. Select applicable invoice and click 'Set Applies-to ID'.
7. Change the 'Amount to Apply' amount to be more/less than the 'Remaining Amount' but the difference is within the 'Max. Payment Tolerance' amount.
If I enter the receipt amount before I do the 'Apply Entries' step, I get the expected tolerance message.
Is this the way the system is supposed to work, a bug or have I made a mistake in my setup?
Kind regards,
Ben
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