Error when run RTC

GetSmart

HI everyone,

OS : Windows XP
version : Nav 2009 SP1

Error msg : "Microsoft.Dynamics.Nav.Client has encountered a problem and needs to close. We are sorry for the inconvenience."
If you were in the middle of something, the information you were working on might be lost.


i have 2 end users getting above error msg when run RTC. Then I had tried un-install and re-install navision 2009 SP1 and still appear same msg.

Anyone can help me to solve above error.

Thanks

Divya

Im also facing same issue. Please help us to solve this issue.

Divya

Event viewer is attached for the same issue

brijleo

Hi,

Can you check that your client machine has .NET framework 3.5 SP1.


Thanks!
Brajendra

Divya

Yes. Installed.

dr75

Try looking into the wether these users have access to read the registry, it seems like the call stack from these crashes fail to read registry.

Scott_Frappier

I would also contact your VAR so that you can get a newer build of the executable's as there have been numerous stability and performance increases since the NAV 2009 SP1 RTM release...

Batman

One of our users has just started getting this error. They have unistalled client,reinstalled Nav cleint , re-booted server but still no good. All pcs are running XP. Just started hapening. Could this be due to a windows update?