Msg from system : Your activity was deadlocked

RachelSoon

Hi THere,

msg from system was : Your activity was deadlocked with another user modifyong the G/L Entry table. Start again.

The system prompt my user the message when the user post the applied entries in Applied Customer Entry. At the point of time, there was only one user doing the posting and there were no any modification on the G/L table

Any idea why the msg was prompted?

Thanks

Regards
Rachel

Polleke

This message is not realy about deadlocking but about a time-out.
Apparently, the system was very busy doing something else at the time of posting, or there was a problem with connection to the database.

You can try the same action later to see if the problem is persistent.

RachelSoon

Hi Polleke,
This problem is not happen offen. So far this is th 1st time encounter this msg by the user.

Therefore, it's difficult to trace the problem. Your idea make sense. we have to keep on monitor if this happen again...

thank you, Polleke

Polleke

Educate your users to keep track of what htey are doing when this problem occurs. This will help you in where to look.