When it comes to Shipments , there is no standard functionality in customer card.
Did u check the Sales shipment report - Options Tab?
Yes but that does not help because the customer "launch and prints" so the report is automatically printed without the possibility of choosing the number of copies.
If you look at the Posted shipment report 204 you will see it hs a No of copies field.
The customer can access the posted shipments in case of multiple shippments to one order by selecting order > shipments and then selecting print where they can enter the amount of copies there.
You could also add this as a button or add code to force the request screen to appear when then post and print.
It would probably be easier to train them to just ship then print the amount of copies from the posted shippment screen
Comments
Did u check the Sales shipment report - Options Tab?
Yes but that does not help because the customer "launch and prints" so the report is automatically printed without the possibility of choosing the number of copies.
The customer can access the posted shipments in case of multiple shippments to one order by selecting order > shipments and then selecting print where they can enter the amount of copies there.
You could also add this as a button or add code to force the request screen to appear when then post and print.
It would probably be easier to train them to just ship then print the amount of copies from the posted shippment screen