Can't post Sales Invoices

jackies

Hi experts!

I have a problem in a company:

Whenever I try to post a Sales Invoice I receive the message below

"Service Mgt. Setup Primary Key '' does not exist."

Alex_Chow

Did this just started happening? Or are you trying to post your first invoice?

Try running form 5919 from the object designer, then close the form. After that, try posting again.

jackies

Thanks Aelx!

That worked on my testing DB. Time to check on the actual DB.

kine

Question is, why it needs the service setup to be created. It seems that you are trying to use soe functionality, which is related to the service?

jackies

I don't think is something we need from that table but because something was not done correctly during the update of the secific DB. I recall a report we used to run during the upgrade for this table. So maybe I missed that step and now hits on the DB.

As far as I can understand, by running the form once the primary key is created and no longer returns the error.

Alex_Chow

Did you remember to run the codeunit Company - Initialize?

Kowa

This can also be a license issue. A developers license may look for setup records that usually are not needed when the client's license is used. If you then insert the record you may get read permission errors if the client's license is used and that module is not included in the license.