Approval Management

Noritsu

I'm trying to set up approval management in 2009. I was able to set it up to the user level. I have setup users in the User Setup table as well. When I try to get a document approved, I get the following error message:

User ID SUPER does not exist in the User Setup table.

SUPER definitely exists in the User Setup table. Any clues? Thanks.

DenSter

Try debugging the process and when you get to the error, see what the actual value of the code is. It might be "SUPER ", or " SUPER", or " SUPER ". It might be "SUPER" but after a CHANGECOMPANY to one that really does not have the record in there.

aka_USAPA

I tried other userids too... Same error, different userid.

chengalasettyvsrao

In the Approval User setup , you have to define the Unlimited Approver and place a check mark in fields Unlimited Purchase Approval / Unlimited sale Approval.

kriki

[Topic moved from 'NAV 2009' forum to 'NAV/Navision' forum]

DenSter

If you would just debug the process, you would find where the problem is. The error message does not say "User Setup" but "User". Sounds to me like there is a field with a table relation to the User table, which only gets records from Database users, not Windows users. This is a very common error.

Noritsu

Can't debug. I'm using the Cronus license.

nilesh20

Hello,

You need to check your approval chain.

e.g.
user id Approver Id Limit Unlimited email id
user1 user2 50000 false abc@xyz.com
user2 user2 true abc2@xyz.com


just try it and let me know.

chengalasettyvsrao

you did not define the Unlimited approver in the approval setup.

Define that one , you dont get the message.

DenSter

Noritsu wrote:

Can't debug. I'm using the Cronus license.

Then get your partner to do this for you.