CRM - SEGMENT - EMAIL NOT DISPLAYING

Nav_Vision_UserNav_Vision_User Member Posts: 36
Hi...

I am trying to send bulk emails using a "segment" in CRM. However when the email is sent the information that I want to send is sent as an attachment (word document), that is fine but I need the information to be displayed in the body of the email. Which it’s not doing at the moment all I’m getting is a blank email with an attachment. Here are a few things I am doing:

1. In the interaction tab "send as word doc" is UNCHECKED
2. The size of the email was 600KB then I reduce it to 187KB and even tried it at 15KB but still no luck!

I would greatly appreciate any help, Thank you in advance.

Comments

  • Nav_Vision_UserNav_Vision_User Member Posts: 36
    I'm still waiting on a solution for this, can please someone help?
  • jannestigjannestig Member Posts: 1,000
    What is the type of document you are trying to send?

    PDF or is it a HTML body you want embedded in the body of an email?
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