Posted this awhile ago on here and newsgroup as well.. nobody answered.. thought maybe instead of bumping the old topic I'd start a new one. Not usually the way to do things, but I figured maybe there's a reason the old went unanswered. Maybe nobody knows the answer which is fine.
viewtopic.php?f=14&t=37511
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It only happens on some of our newly created items this year. All of our previous year items work fine.
Maybe ours is different because we have Matrix, but I figured maybe someone would know why Variant doesn't show up on some items. I figured maybe we're creating new Items wrong somehow.
The girl who did new Item Cards last year is doing the this year, plus she showed me how to do them. We're following instructions that were typed out on paper some years ago and that's the instructions that were always followed.
Table 14011665 Prepack Header
Table 14011666 Prepack Line
Table 14011667 Prepack Item
Maybe I should abandon this issue being as it doesn't seem to affect anything other than not showing variant. I'm sure it's probably something we did wrong when entering new items, so it would have been nice to know what we did to fix for future.
You need to call your partner and find out about this add-on. The ISV that wrote it may even have a user guide.