RTC NAV2009SP1 NL hangs when using reports

hvdhoevenhvdhoeven Member Posts: 99
edited 2009-12-04 in NAV Three Tier
When I try to use a report, NAV RTC hangs. E.g. the Customer Top 10 List.

RTC Order processor > Customers > Reports > Customer Top 10 list, preview button.
A small window opens in the left upper corner. when I enlarge it I only see one text line "Customet - Top 10 list", the rest of the screen is completely blank.
When I try to close this window, I get an error message: "Errors exsist. Do you want to discard changes?" (Y/N).
If I press Yes, the RTC client hangs and closes itself. There is no extra error message available.

See attached error report.

Who can help please?
Thanks a lot,

Hans van der Hoeven
University of Applied Sciences
The Netherlands


Version=1
EventType=CLR20r3
EventTime=129037094339308150
ReportType=2
Consent=1
UploadTime=129037094339878264
ReportIdentifier=f89b6ce4-da80-11de-b550-002481974abf
WOW64=1
Response.BucketId=737652152
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=microsoft.dynamics.nav.client
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.0.0.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=4a849d45
Sig[3].Name=Problem Signature 04
Sig[3].Value=Microsoft.Dynamics.Nav.Client.UI
Sig[4].Name=Problem Signature 05
Sig[4].Value=6.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=4a849d3d
Sig[6].Name=Problem Signature 07
Sig[6].Value=364
Sig[7].Name=Problem Signature 08
Sig[7].Value=0
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.IO.FileNotFoundException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1043
UI[2]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe
UI[3]=Microsoft.Dynamics.Nav.Client has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[12]=C:\Windows\syswow64\GDI32.dll
LoadedModule[13]=C:\Windows\syswow64\USER32.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\system32\IMM32.DLL
LoadedModule[17]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[18]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[19]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
LoadedModule[20]=C:\Windows\syswow64\shell32.dll
LoadedModule[21]=C:\Windows\syswow64\ole32.dll
LoadedModule[22]=C:\Windows\system32\profapi.dll
LoadedModule[23]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8c1770d45c63cf5c462eeb945ef9aa5d\mscorlib.ni.dll
LoadedModule[24]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[25]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[26]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[27]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\COMCTL32.dll
LoadedModule[29]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[30]=C:\Windows\system32\rsaenh.dll
LoadedModule[31]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[32]=C:\Windows\system32\ncrypt.dll
LoadedModule[33]=C:\Windows\system32\bcrypt.dll
LoadedModule[34]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[35]=C:\Windows\system32\USERENV.dll
LoadedModule[36]=C:\Windows\system32\GPAPI.dll
LoadedModule[37]=C:\Windows\system32\cryptnet.dll
LoadedModule[38]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[39]=C:\Windows\system32\SensApi.dll
LoadedModule[40]=C:\Windows\system32\Cabinet.dll
LoadedModule[41]=C:\Windows\system32\DEVRTL.dll
LoadedModule[42]=C:\Windows\system32\uxtheme.dll
LoadedModule[43]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[44]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5ba3bf5367fc012300c6566f20cb7f54\System.ni.dll
LoadedModule[45]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\ead6be8b410d56b5576b10e56af2c180\System.Drawing.ni.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\fedf1ba58dced4f0b3f8c457648ceed9\System.Windows.Forms.ni.dll
LoadedModule[47]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[48]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.WinForms.dll
LoadedModule[49]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Types.dll
LoadedModule[50]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.UI.dll
LoadedModule[51]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Language.dll
LoadedModule[52]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.dll
LoadedModule[53]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\1762137638019a091020b3baf52f6de3\System.Core.ni.dll
LoadedModule[54]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.WinForms.dll
LoadedModule[55]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.WinForms.Controls.dll
LoadedModule[56]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.ServiceConnection.dll
LoadedModule[57]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.Builder.dll
LoadedModule[58]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.Windows.dll
LoadedModule[59]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\5dd9f783008543df3e642ff1e99de4e8\System.Xml.ni.dll
LoadedModule[60]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.UX2006.dll
LoadedModule[61]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.UX2006.WinForms.dll
LoadedModule[62]=C:\Windows\system32\shfolder.dll
LoadedModule[63]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\4b1350e31ff09cc583b34854816d8036\System.Configuration.ni.dll
LoadedModule[64]=C:\Windows\system32\dwmapi.dll
LoadedModule[65]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
LoadedModule[66]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[67]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.Mapping.dll
LoadedModule[68]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Seri#\39e53f507d9cbc5c10a2f47c4b0d09dd\System.Runtime.Serialization.ni.dll
LoadedModule[69]=C:\Windows\syswow64\ws2_32.dll
LoadedModule[70]=C:\Windows\syswow64\NSI.dll
LoadedModule[71]=C:\Windows\system32\mswsock.dll
LoadedModule[72]=C:\Windows\System32\wshtcpip.dll
LoadedModule[73]=C:\Windows\System32\wship6.dll
LoadedModule[74]=C:\Windows\system32\DNSAPI.dll
LoadedModule[75]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[76]=C:\Windows\system32\WINNSI.DLL
LoadedModule[77]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[78]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[79]=C:\Windows\system32\rasadhlp.dll
LoadedModule[80]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[81]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceModel\e1adf6b481f5120153829fa54ee8a041\System.ServiceModel.ni.dll
LoadedModule[82]=C:\Windows\assembly\NativeImages_v2.0.50727_32\SMDiagnostics\81282964925798589021d3e0e6de779f\SMDiagnostics.ni.dll
LoadedModule[83]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.IdentityModel\e791f7aea04b8d379f6dbaadb5fdeb96\System.IdentityModel.ni.dll
LoadedModule[84]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\3871fc2b96345aa6f3be81d9e3c97160\System.Web.ni.dll
LoadedModule[85]=C:\Windows\system32\security.dll
LoadedModule[86]=C:\Windows\system32\SECUR32.DLL
LoadedModule[87]=C:\Windows\system32\credssp.dll
LoadedModule[88]=C:\Windows\SysWOW64\Kerberos.DLL
LoadedModule[89]=C:\Windows\system32\cryptdll.dll
LoadedModule[90]=C:\Windows\syswow64\oleaut32.DLL
LoadedModule[91]=C:\Windows\system32\ntmarta.dll
LoadedModule[92]=C:\Windows\system32\apphelp.dll
LoadedModule[93]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Security\5588d54cbc98d72ed01194c6d4146073\System.Security.ni.dll
LoadedModule[94]=C:\Windows\system32\dsrole.dll
LoadedModule[95]=C:\Windows\system32\logoncli.dll
LoadedModule[96]=C:\Windows\system32\netutils.dll
LoadedModule[97]=C:\Windows\system32\NTDSAPI.DLL
LoadedModule[98]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll
LoadedModule[99]=C:\Program Files\UltraMon\RTSUltraMonHookX32.dll
LoadedModule[100]=C:\Windows\system32\msi.dll
LoadedModule[101]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.UI.Navigation.dll
LoadedModule[102]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Framework.Patterns.dll
LoadedModule[103]=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Office.Interop.Outlook.dll
LoadedModule[104]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[105]=C:\Program Files\UltraMon\UltraMonResButtons.dll
LoadedModule[106]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c2f9dd7db911053edcaaadf5fefc500a\WindowsBase.ni.dll
LoadedModule[107]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\7f457271e765b5d72f081942b829469c\System.Data.ni.dll
LoadedModule[108]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[109]=C:\Windows\system32\RichEd20.DLL
LoadedModule[110]=C:\Windows\system32\version.dll
LoadedModule[111]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\003d2d74243cab7e412d36416bbf0a3d\Accessibility.ni.dll
LoadedModule[112]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[113]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[114]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=737652152/nBucketTable=5/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Microsoft.Dynamics.Nav.Client
AppPath=C:\Program Files (x86)\Microsoft Dynamics NAV\60\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe
ReportDescription=Stopped working

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