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NAV 2009 Database Server service does not start
afarr
Member Posts: 287
We have a handful of Nav Database Servers set up on our server, some are Nav 4.03 and 2 are Nav 2009.
Each service has a unique port, using TCP, which is assigned in the services file, e.g.
SERVICE_1 2414/tcp
SERVICE_2 2415/tcp
One of the Nav 2009 Database Servers (SERVICE_2) is working well, but when I try to start the other one (SERVICE_1) I get "System error 5 has occurred. Access is denied."
The database is OK, since I can connect to it directly from the Nav client. Any suggestions about possible causes and resolutions are appreciated.
For reference purposes, SERVICE_1 was installed by opening a command prompt, going to the directory for the Database Server, and running the following command:
SERVER servername=SERVICE_1,database=\\dynamics_db\NavData\SIE\my_database.fdb,NETTYPE=TCP,INSTALLASSERVICE
\\dynamics_db is a separate server (the same server used for SERVICE_2, by the way), and the folder \\dynamics_db\NavData is shared, with essentially unlimited number of users able to access it.
Each service has a unique port, using TCP, which is assigned in the services file, e.g.
SERVICE_1 2414/tcp
SERVICE_2 2415/tcp
One of the Nav 2009 Database Servers (SERVICE_2) is working well, but when I try to start the other one (SERVICE_1) I get "System error 5 has occurred. Access is denied."
The database is OK, since I can connect to it directly from the Nav client. Any suggestions about possible causes and resolutions are appreciated.
For reference purposes, SERVICE_1 was installed by opening a command prompt, going to the directory for the Database Server, and running the following command:
SERVER servername=SERVICE_1,database=\\dynamics_db\NavData\SIE\my_database.fdb,NETTYPE=TCP,INSTALLASSERVICE
\\dynamics_db is a separate server (the same server used for SERVICE_2, by the way), and the folder \\dynamics_db\NavData is shared, with essentially unlimited number of users able to access it.
Alastair Farrugia
0
Answers
MVP - Dynamics NAV
My BLOG
NAVERTICA a.s.
Anyway, this is just a NAV DB server, without SQL or RTC, so I didn't set up any SPNs.
I realise that SERVICE_1 and SERVICE_2 might be both using a default SPN (or default port number) and thus conflicting with each other.
To check this, I uninstalled them both, re-installed SERVICE_1 only, and I still can't start it - it's the same error as before.
Ok, than check that each service is using different copy of the server folder (you can run only one service from one folder/server.exe)
Check, that the service account under which the server is running, have access to the fdb file.
MVP - Dynamics NAV
My BLOG
NAVERTICA a.s.
No PM,please use the forum. || May the <SOLVED>-attribute be in your title!
The database server was in folder C:\SERVICE_1
I moved this to the NAV folder, and it worked, so it's now C:\Program Files (x86)\Microsoft Dynamics NAV\60\SERVICE_1
So, at least with NAV 2009 database server, the folder has to be in C:\Program Files (x86)\Microsoft Dynamics NAV\60\
Thanks for all your help.