CRM integration

pa_tou

Hi,
How can I check if the system is setup to do outlook integration with CRM? I dont see anything concerning outlokk integration in the menu.

What are the granules do I need to check?

Thanks

matttrax

See if they have granule 5190 - Outlook Client Integration (well, Intergration according to our license)

pa_tou

Thanks matttrax. They have the granule.

Hpwever they are unable to select the contacts folder from a salesperson card. This is the message " Invalid assignment. It is not possible to assign a IBSTRConverter to a."
Any help will be appreciated.