Active Directory Services

aptbid2002

Hello,

My Network Admin comes to me with a problem that I can't answer, it is.
When viewing Windows logins The Id column is displaying SID's and not user names, and an error occurs stating:

The system fail to retrieve the global catalog from Active Directory.
This may be cause by a network problem, or may be cause by a lack of active directory functionality on your machine or the network.

Active directory functionality is not available.
Contact your system ... yada yada yada....

I know nothing about Navision because I've never used it before. Hopefully one of you will have the answer and kindly provide it to me. Thank you.

aryaputhra

It sounds like a windows access rights issue. Probably the windows user login does not have enough access rights to open navision. Try under an administrator password. If it works, you may have to re-assign the rights for the windows login.

Is this error occuring on the windows 2000 server or client workstation?

JoeSan

Seems that this has nothing to do with Navision at all. It Looks like the Client from which the Usernames should be displayed or the according Active Directory itself has no access to the server that hosts the Global Catalogue. So the client cannot resolve the SIDs (or better the GUIDs or UUIDs) into Usernames via an LDAP-Request.
This can be caused by usual Network Connection- or Replication-Problems between the Windows Domain Controllers or by an Infrastrucure Problem (maybe the server that hosts the Global Catalogue is down or inaccessible)

aptbid2002

Thank You for your suggestions, however we got it resolved. The problem was the machine name. When we looked at the catalog the machine name was not fully qualified. When we changed it, it worked. Thanks for your help.