Purchase Returns Entry Transaction

sad00007sad00007 Member Posts: 8
edited 2009-10-08 in Dynamics GP
When purchase receipts are created with 8 quantities with unit cost of QR257.05 , but the total as QR2056.43, GP automatically splits the receipts lines to 7quantities and 1 quantity to accomodate the difference in the unit cost!

when trying to return these item using returns transaction entry, the system throws up a message saying "there are no available quantities for this item or vendor item. Please select a different item or vendor item" and does not let me select the item.

please clarify what is to be done at this stage???

The system is running on GP 8 without any service pack with SQL server 2000

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