Reversing cash receipt journal

Bunny444

Hi

There is a cash receipt journal posting that needs to be reversed. It was applied to several invoices and I have unapplied them. But still when trying to reverse and error message is given "You can only reverse entries which are posted from a journal". How can this be? It is a cash receipt journal. Please advice!!!!

Thanks in advance
Udani

latronamarran

in "G/L Entry" and "G/L Register" tables find the record that you want to reversed. Then check their "Journal Batch Name" field.
If "Journal Batch Name" field is empty then it causes "You can only reverse entries that were posted from a journal." error.

Bunny444

Thanks alot for responding.

The original payment lines created has the batch name. But this payment had been applied and unapplied many times to invoices. Can this cause an error as such?