Hi Everybody,
I made a job planning line for an item (Line Type = Contract) quantity=1
I posted the usage of the 1 pieces using a Job Journal.
I created and posted a invoice using the the function "Create Sales Invoice"
I created a credit memo :
I added a new job planning line of Line Type = "Contract" with a negative quantity of 1 and then created a credit memo using the function "Create Sales Credit Memo".
When i try to post this credit memo i get the following message "You must post more usage or credit the sales of ...."
I looked on Knowledge Base and found Article 950589, I applied all the changes, and now I get a different message, but the credit memo still won't post...
Am I doing something wrong? Do i need to post usage of the item before posting the credit memo?
Many Thanks !!
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Comments
I had the same problem before i figured it out.
You will have have a look at
viewtopic.php?f=23&t=36476&hilit=job+credit+memo
I think the solution is probably to go to the Job Journal and post a negative quantity of the item before attempting to post the Cr. Memo...