Navision 2009 sp1 "Unable to connect to the remote server"

kamranshehzad

I am calling the webservices that were running fine on navision 2009 but in 2009 sp1 i have started getting this exception. I am calling a webservice (code unit exposed as webservice) and it works for a while and all of sudden it starts throwing this exception....

in eventvwr i get this exception..
Timestamp: 06/09/2009 22:54:20
Message: EXCEPTION occured in BuisnessLayer.ProcessDocument(...) : Unable to connect to the remote server


i have changed the customconfig file here are the file contents i have modified... please advise..

<?xml version="1.0" encoding="UTF-8"?>
<appSettings>
	<!--  The network protocol used to access the database. Valid options: Default, NamedPipes, Sockets -->
	<add key="NetType" value="Default"/>
	<!--  Name of the database server to connect to. -->
	<add key="DatabaseServer" value="NAVISION"/>
	<!--  Name of the database instance to connect to. -->
	<add key="DatabaseInstance" value=""/>
	<!-- Name of the database to connect to. -->
	<add key="DatabaseName" value="DEV"/>
	<!-- Name of the Microsoft Dynamics NAV Server instance to connect to (for client) or listen on (for server). -->
	<add key="ServerInstance" value="DynamicsNAV"/>
	<!--  The listening TCP port for the Microsoft Dynamics NAV Server. This is part of the server's URL. Valid range: 1-65535 -->
	<add key="ServerPort" value="7046"/>
	<!--  The listening HTTP port for the Microsoft Dynamics NAV  Business Web Services. This is part of the web service's URL. Valid range: 1-65535 -->
	<add key="WebServicePort" value="7047"/>
	<!-- Turns on or off the https for Web Services -->
	<add key="WebServiceSSLEnabled" value="false"/>
	<!-- Maximum permitted size of a Web Services request, in kilobytes -->
	<add key="WebServicesMaxMsgSize" value="1024"/>
	<!-- Turns on or off NTLM authentication protocol for Web Services false: Use SPNEGO (recommended) true: Use NTLM only -->
	<add key="WebServicesUseNTLMAuthentication" value="false"/>
	<!-- Maximum time in seconds a call from the client to the server may take to return. Time span format: [dd.]hh:mm:ss[.ff] dd: days hh: hours mm: minutes ss: seconds ff: fractions of a second Or "MaxValue" to indicate there is no timeout. -->
	<add key="OperationTimeout" value="MaxValue"/>
	<!-- The security services used to protect the client/server data stream. Valid options: EncryptAndSign, Sign, None -->
	<add key="ProtectionLevel" value="EncryptAndSign"/>
	<!-- Maximum number of concurrent client calls that can be active on the  Microsoft Dynamics NAV Server. To disable this setting set the value to "MaxValue". -->
	<add key="MaxConcurrentCalls" value="MaxValue"/>
	<!-- The maximum number of concurrent client connection that the service will accept. To disable this setting set the value to "MaxValue". -->
	<add key="MaxConcurrentConnections" value="MaxValue"/>
	<!-- Sets the grace period within which the client can reconnect to a running session. Time span format: [dd.]hh:mm:ss[.ff] dd: days hh: hours mm: minutes ss: seconds ff: fractions of a second Or "MaxValue" to indicate there is no timeout. -->
	<add key="ClientReconnectPeriod" value="MaxValue"/>
	<!-- Sets the maximum number of orphaned connections to be kept alive  simultaneouly for a maximum time specified by the  ClientReconnectPeriod setting. A connection becomes an orphan when the client becomes involuntarily disconnected from the server. -->
	<add key="MaxNumberOfOrphanedConnections" value="20"/>
	<!-- Threshold for when to start compressing data sets to avoid that they  consume prohibitive amounts of memory. -->
	<add key="CompressionThreshold" value="64"/>
	<!-- Sets the Metadata Provider cache size (in number in objects cached).  Set to 0 to disable cache. -->
	<add key="MetadataProviderCacheSize" value="150"/>
	<!-- Limits the size of files that can be uploaded in order to avoid out of memory errors. This value is in megabytes. -->
	<add key="MaxUploadSize" value="100"/>
	<!-- With the EnableDebugging flag set to true the Microsoft Dynamics NAV Server will start with debugging mode enabled.  This mode has three main functions: 1)	Upon first connection by a RoleTailored Client all C# for that application will be generated.   2)	C# files will be persisted between server restarts. 3)  Application Objects will be compiled with debug information. -->
	<add key="EnableDebugging" value="false"/>
	<!-- Sets the maximum number of items to serialize or deserialize, in KB -->
	<add key="MaxItemsInObjectGraph" value="128"/>
	<!-- Sets the default size of a chunk, in KB. Should be a value between 4 and 80. -->
	<add key="ChunkSize" value="80"/>
</appSettings>

freddy.dk

So when you restart the service tier you can again run for a while and then it crashes?

are there any entries in the Event Log?

kamranshehzad

Yes... the service was nav business service was initially crashing but then i put it on aut restart..
and it works for a while like 2-3 mins and then it starts failing... it starts returning unable to connect to the remote server error....

i used both IIS and vs dev webservers...

event log has only error entry

Service: 
User: EASYCOM\Administrator
Type: System.Data.SqlClient.SqlException
Class: 11
LineNumber: 0
Number: -2
Server: NAVISION
State: 0
Source: .Net SqlClient Data Provider
ErrorCode: -2146232060
Message: Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

and it didn't happen after a server restart.. but still getting unable to connect to remote server..

regards

freddy.dk

That looks like an event log on the client - are there anything on the service tier.
The timeout is probably because the service tier has crashed - and the event log on the service tier could hopefully tell you why?
(uncompiled codeunits or other things)

kamranshehzad

event log was of server...running navision..
i did recompile all code units / xmlports related to project....

is there any other time out settings??

regards,

Hanen

Can anyone help me with this message in the event log???



User:
Type: Microsoft.Dynamics.Nav.Types.NavConfigurationException
Message:
Configuration file error:

The configuration section cannot contain a CDATA or text element. (C:\Program Files (x86)\Microsoft Dynamics NAV\60\Service\CustomSettings.config line 52)
StackTrace:
at Microsoft.Dynamics.Nav.Types.ConfigSettings.GetRawSetting(String settingName, Boolean& specified)
at Microsoft.Dynamics.Nav.Types.ConfigSettings.GetStringSetting(String settingName, String defaultValue)
at Microsoft.Dynamics.Nav.Types.ConfigSettings.LoadServerInstance()
at Microsoft.Dynamics.Nav.Types.ServerUserSettings.LoadSettings()
at Microsoft.Dynamics.Nav.Types.ServerUserSettings.get_Instance()
at Microsoft.Dynamics.Nav.WindowsServices.NavServerWindowsService.OnStart(String[] args)
Source: Microsoft.Dynamics.Nav.Types

---

Type: System.Configuration.ConfigurationErrorsException
Message: The configuration section cannot contain a CDATA or text element. (C:\Program Files (x86)\Microsoft Dynamics NAV\60\Service\CustomSettings.config line 52)
BareMessage: The configuration section cannot contain a CDATA or text element.
Filename: C:\Program Files (x86)\Microsoft Dynamics NAV\60\Service\CustomSettings.config
Line: 52
StackTrace:
at System.Configuration.BaseConfigurationRecord.EvaluateOne(String[] keys, SectionInput input, Boolean isTrusted, FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult)
at System.Configuration.BaseConfigurationRecord.Evaluate(FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult, Boolean getLkg, Boolean getRuntimeObject, Object& result, Object& resultRuntimeObject)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
at System.Configuration.BaseConfigurationRecord.GetSection(String configKey, Boolean getLkg, Boolean checkPermission)
at System.Configuration.Configuration.GetSection(String sectionName)
at System.Configuration.Configuration.get_AppSettings()
at Microsoft.Dynamics.Nav.Types.ConfigSettings.GetRawSetting(String settingName, Boolean& specified)
Source: System.Configuration

kamranshehzad

Looks like your configuration file is not right.. what were you doing??