Outstanding Quantity on Sales Line

Toddy_Boy

Hi Guys

A client has shipped and invoiced 5900 of the 6000 items their customer required due to a lack of stock. The Customer is happy and no longer requires the remain 100 items.

The client wants to tidy up and fully post the sales order (as 5900 items), however Navision will not allow the amending the quantity to 5900 and trying to ship and invoice the sales order posted because there is quite rightly nothing to ship or post.

Is the standard procedure here to delete the sales order i.e. F4

Cheers

Steve

lovelyk

Toddy Boy wrote:

Hi Guys

A client has shipped and invoiced 5900 of the 6000 items their customer required due to a lack of stock. The Customer is happy and no longer requires the remain 100 items.

The client wants to tidy up and fully post the sales order (as 5900 items), however Navision will not allow the amending the quantity to 5900 and trying to ship and invoice the sales order posted because there is quite rightly nothing to ship or post.

Is the standard procedure here to delete the sales order i.e. F4

Cheers

Steve

Boss

make a new function for transferring this sale order into a new screen with named short close form.

chengalasettyvsrao

Toddy Boy wrote:

Hi Guys


Is the standard procedure here to delete the sales order i.e. F4


Steve

Just Reopen that sales order and change the qty field to 5900 and delete that sales order

jannestig

Have to agree with the last advice.

Reopen your order and change original amount back to 5900. There is no issue if the 5900 is just shipped or already invoiced.

Change the status back to released. Make sure sure to check the unit price to make sure nothing has changed.

Then you can run the report to delete completed sales orders

Admin > it administration > data deletion > sales documents > Deleted invoiced sales orders.