NAV (2009 or 5.0) CRM Vs MS CRM

pranavdeolekar

Hi,

I have one query about the difference between NAV (2009 or 5.0) CRM and MS CRM ? :?: Can anyone please explain about the difference in terms of Functionality ? how different NAV CRM from MS CRM?

I have gone through the search here. But didnt got the ans I am looking for. If anyone have document for the same, I would request to share. Please reply.

Regards,
Pranav Deolekar

David_Singleton

pranavdeolekar wrote:

Hi,

I have one query about the difference between NAV (2009 or 5.0) CRM and MS CRM ? :?: Can anyone please explain about the difference in terms of Functionality ? how different NAV CRM from MS CRM?

I have gone through the search here. But didnt got the ans I am looking for. If anyone have document for the same, I would request to share. Please reply.

Regards,
Pranav Deolekar

In simple terms Navision is an ERP system with some CRM functionality. CRM is a full CRM system.

Do you need ERP or CRM?

kriki

[Topic moved from 'NAV 2009' forum to 'NAV/Navision' forum]

pranavdeolekar

In simple terms Navision is an ERP system with some CRM functionality. CRM is a full CRM system. Do you need ERP or CRM?

Thanks for the reply. I fully understand that fact. :idea:

But, I wanted to understand functional difference between NAV CRM and MS CRM specificly. #-o

If any one has specific idea about the difference between two, please reply.

Regards,
Pranav

mgmutha

Hi Pranav/All,

Have you got the answer to your query. Because I am also trying to search for the same in terms of functionality wise difference betn CRM and NAV CRM. Unfortunately, i didnt.

If anyone knows, please let me know.

Thanks

David_Singleton

mgmutha wrote:

Hi Pranav/All,

Have you got the answer to your query. Because I am also trying to search for the same in terms of functionality wise difference betn CRM and NAV CRM. Unfortunately, i didnt.

If anyone knows, please let me know.

Thanks

How about I do the opposite, let me give you a list of all the things that NAV CRM and MS CRM have in common.

1/ The Name.

davmac1

If you have access to partnersource or customersource, download the training materials and compare.
Plus there are books (for purchase) available or Microsoft CRM.

Then take a look at the features you need and see if you can handle them in NAV without too much customization.
Research if your missing desired features are in MS CRM.

The functionality you need should drive the decision (plus the ROI).

Alex_Chow

The functionality is simliar, but the execution of it is different.