New Sales order No not jump to next running no

nasheer

Dear All

We are facing the problem which user unable to get a new Sales order no.
The last no. used of sales order sticks in the particular no. and not updated.

Can anyone please help to solve this issue.

Thank you.

Regards
Nasheer.

nyra

may be filters applied on sales order, use "show all" to remove filters

nasheer

Thanks. any other suggestions?

mohana_cse06

is auto increment of SO no.series set to Yes?

DenSter

Either numbering series logic has been modified incorrectly, or numbering series functionality is incorrectly called from a custom area. You will need to debug the situation and assess where it is going wrong, and go from there.

DaveT

Hi,
Another suggestion - normally happens with journals - If a user manully creates an order for the next number in the sequence and then the next order is requested from the no. series, you will get an error. To correct simply change the last used no.

nasheer

Thanks for all the replies.

Dear Denstar
The problem appears once in a while. And only happens with Sales Order.

Dear DaveT
I will apply your suggestion.

Thank you.

Regards