Closing All windows in Navision

Thomas_Hviid_Thorn

Hej!

A customer have asked if it was possible to close NAV down just by pressing the close-button.

The issue is, that the customer has many windows open at once, and some as lookup from others.
E.g. they open Customer Card and makes a lookup into the Payment Terms-table.

If the user wants to close NAV now, the error message occurs

'Customer Card' cannot be closed, because it is locked by 'Payment Terms'.

Please finish 'Payment Terms' before closing.

For the above sample there's no issue just closing the Payment Terms window, but they claim to have many windows open (and "Window/Close All" gives the same error message as above).

Have any of your found a setup, which can override this error message?


Yours Thomas

kine

I think that better user training will be much better... ;-)

Thomas_Hviid_Thorn

hmmm - user training
... "and today we'll practise the use of the escape button ..."

Beside that, we discussed three other options:
- kill the process in process management
- kill the databasse connection
- reprogram the client software to close last opened windows first
(LIFO instead of FIFO so to speak)

Thomas_Hviid_Thorn

Ok, its not solved :?

Obviously this is a problem, but not in NAV...

kine

Best is to train users to use Lookup for lookup, not for opening new card from it... ;-)

kriki

[Topic moved from 'NAV 2009' forum to 'NAV/Navision' forum]