RTC on client machine

aliennavaliennav Member Posts: 449
edited 2009-07-13 in NAV Three Tier
Hi
I have installed NAV 2009 successfully .
NAV 2009 Classic, NAV 2009 SQL Server and RTC , all are running on the system on which I have installed the server.

Native client and SQL server option are running on the client machine.
RTC is not running on the client machine.
I know that some settings have to be done onb the client machine but unaware of those.
Kindly guide me through this.
Thanx in advance.

Comments

  • aliennavaliennav Member Posts: 449
    Both the machines i.e. Server and client are using WIN server 2003 enterprise edition.
  • FranklinFranklin Member Posts: 253
    aliennav...

    What dou you have configurated in the CustomSettings.config??

    And i suppose you are using windows authentication...
  • aliennavaliennav Member Posts: 449
    For Classic client as well as for SQL client I am using database authentication .
    In ClientUserSettings.Config file (which was in local settings), I just changed the line:
    <add key="ServerInstance" value="NAVSERVER"></add>

    I added NAV server in this.Previously there was Dynamics NAV.
  • aliennavaliennav Member Posts: 449
    aliennav wrote:
    For Classic client as well as for SQL client I am using database authentication .
    In ClientUserSettings.Config file (which was in local settings), I just changed the line:
    <add key="ServerInstance" value="NAVSERVER"></add>

    I added NAV server in this.Previously there was Dynamics NAV.

    NAVSERVER is the name of the computer on which server is installed as well as the instance name of the server.
  • aliennavaliennav Member Posts: 449
    RTC is not picking up the server.
    Can anyone please tell me what might be the problem??
  • aliennavaliennav Member Posts: 449
    aliennav wrote:
    RTC is not picking up the server.
    Can anyone please tell me what might be the problem??


    This is the event log I am getting:

    Type: Microsoft.Dynamics.Nav.Types.NavServerNotFoundException
    SuppressMessage: False
    FatalityScope: None
    Message: A server was not found at "net.[url=tcp://navserver:7046/DynamicsNAV/Service]tcp://navserver:7046/DynamicsNAV/Service[/url]". Either the URL is incorrect or the server is currently not available.
    StackTrace:
    at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnectionInternal(ConnectFailedEventArgs connectFailedArg)
    at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection()
    at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSession.Initialize()
    at Microsoft.Dynamics.Framework.UI.UISession.Initialize()
    at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.SetupUISession()
    at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Init()
    at Microsoft.Dynamics.Nav.Client.Program.MainCore(String[] args)
    at Microsoft.Dynamics.Nav.Client.Program.Main(String[] args)
    Source: Microsoft.Dynamics.Nav.Client.ServiceConnection
    Type: System.Net.Sockets.SocketException
    ErrorCode: 11001
    Message: No such host is known
    SocketErrorCode: HostNotFound
    NativeErrorCode: 11001
    StackTrace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
    at System.ServiceModel.Channels.DnsCache.Resolve(String hostName)
    Source: System


    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
  • alexpeckalexpeck Member, Microsoft Employee Posts: 37
    First check that the NAV server service has started correctly. On the service tier machine check for a service called Microsoft Dynamics NAV Server. If it's not running, or won't start check the event log.

    If you changed the instance name in the config file, then I don't think your connection string will work (navserver:7046/DynamicsNAV/Service). Either try:
    • Changing the instance name back to DynamicsNAV in the config file
    • Connect using the string "navserver:7046/NAVSERVER/Service" in the RTC connection dialog

    The role tailored client does not support database authentication. Using C/SIDE, make sure the windows user logged in when attempting to use RTC has a Windows Login synchronised with the SUPER role.

    Alex
  • aliennavaliennav Member Posts: 449
    alexpeck wrote:
    First check that the NAV server service has started correctly. On the service tier machine check for a service called Microsoft Dynamics NAV Server. If it's not running, or won't start check the event log.

    If you changed the instance name in the config file, then I don't think your connection string will work (navserver:7046/DynamicsNAV/Service). Either try:
    • Changing the instance name back to DynamicsNAV in the config file
    • Connect using the string "navserver:7046/NAVSERVER/Service" in the RTC connection dialog

    The role tailored client does not support database authentication. Using C/SIDE, make sure the windows user logged in when attempting to use RTC has a Windows Login synchronised with the SUPER role.

    Alex

    Alex, Thanx for your help.
    I'll definitely try this.
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