Backdating of Aging Reports

Jackel

Hi,

We have 3, Nav 4 installations (databasis and running totally independant) for the same holding company all over the country.
Object versions agree 100% between these databasis but the strange thing is:

The Dts & Cts aging reports can backdate for the one company only and not for the other 2!!
(This means running the report up to a certain month-end in the past and compare the total outstanding to the running total up to that same date as per the chart of accounts.)

Am I missing something? I even compared ledger and detailed ledger entries between the companies and the same type of fields contain data.
No direct postings were made to the General Ledger either.

Somebody clever outhere, please help!! [-o< Much appreciated!

David_Singleton

Are we talking major discrepancies, or just a few customers that are off? If its just a few, then my assumption would be that someone at that site is incorrectly dating or applying payments to invoices. (or something similar)

Jackel

Thanks.

By incorrectly dating .... can you give me an example?

By applying payments... does this refer to the general payment allocation? Surely this should not have an impact or are you refering to erroneous applications? If so, can you give me an example?

I really appreciate it!