Item Tracking Problem

uto
Member Posts: 36
I have problem about Item Tracking which tracking by Serial&LOT.
The problem is :-
User would like to issue Sales Order with this item, let say ItemA. When she select this item on Sales Line and try to select LOT/Serial on the Item tracking Line. There's something quite surprised.
On the Item Tracking Summary of this item display the Total Quantity is 3. (Picture1) But when I try to drilldown into Item Tracking Line, it's display just only 2 records (Picture2).
What's wrong? What should I do?
Any comment, pls let me know.
Thank you.
The problem is :-
User would like to issue Sales Order with this item, let say ItemA. When she select this item on Sales Line and try to select LOT/Serial on the Item tracking Line. There's something quite surprised.
On the Item Tracking Summary of this item display the Total Quantity is 3. (Picture1) But when I try to drilldown into Item Tracking Line, it's display just only 2 records (Picture2).
What's wrong? What should I do?
Any comment, pls let me know.
Thank you.
0
Comments
-
When you drill down are any additional filters applied?0
-
Hi,
This is not a standard flowfield drilldown - there is code in the Item Tracking Summary form. This is looking at Surplus reservation entries only. Have a look at your reservation entries for the item in question for a full picture.0 -
Hi DaveT,
Thank you for ur comment.
I tried to check in the reservation entry table for this item, but there's no record found.
I also check in the Tracking Specification as well, there are many records from unpost documents. (or shipped/received but not invoiced)
BTW, I noticed that :-
In the Item Ledger Entry table, there is only 1 record for this item which has positive to inventory, but there are 3 records which transfer this item (same serial/lot) from the same location.
Example :-
27/04/2009 :
Entry Type = Purchase
Lot/Serial = 270409/5200307
Qty = 1
Location = Factory
30/04/2009
Entry Type = Transfer
Lot/Serial = 270409/5200307
Qty = -1
Location = Factory to Office
09/05/2009
Entry Type = Transfer
Lot/Serial = 270409/5200307
Qty = -1
Location = Factory to Office
11/05/2009
Entry Type = Transfer
Lot/Serial = 270409/5200307
Qty = -1
Location = Factory to Office
12/05/2009
Entry Type = Transfer
Lot/Serial = 270409/5200307
Qty = -1
Location = Factory to Office
Even this item has tracking by Serial. And the Item Tracking Card already check "SN Specific Tracking".
Sorry, on my first post, I told u that this item has tracking by Serial&LOT. Actually, it's tracking by Serial only.
I'm quite confused that how's it happened.0
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