Cancel Posted Invoice

rkaufmannrkaufmann Member Posts: 71
Hi,

following situation.

A customer usually ships and invoices his sales orders over multiple parts.
We have integrated a entry no. field into the orders and invoices headers to have a numbering of the parts, that are allready shipped an invoiced.

Lets say we have item no. 1000, quantity 500 pcs.
Invoice 1: shipped 100, invoiced 100
Invoice 2: shipped 200, invoiced 200
Invoice 3: shipped 150, invoiced 150

Now the customer wants to cancel the last invoice and the quantities should be "transfered back into the order", to be shipped and invoiced again.

To cancel the invoice is easy by creating a credit memo an post it, but how to transfer the quantites back to the order?

Is that possible (legal), or has he to cancel complete transaction (all invoices created so far) and make an new order?

Any ideas on that?

Thanks,
Rolf

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