Partial check application

SteveGupta

Hi Everybody,

I think this is an issue many people have, but I haven't heard a useable solution yet. Here's the problem:

I have several customers who instruct me how to apply their check. Let's say they have 3 invoices of $50 each open. They send me a check for $150. But instead of applying $50 to each invoice and closing them, they want me to apply $40 to each, and keep $30 on account.

It sounds crazy, but this happens a lot. I know one workaround is to go directly to the journal entries and make one for the check, then reference each application, but this is pretty sloppy.

Does anybody have some ideas on this?

Thanks in advance,
-Steve Gupta

Danney

Thats a major problam what we have to I wish there is any way out of this.

Allen_Beck

If I understand your issue correctly, we may have a solution for you. Please contact me at my e-mail address. My response will be slow from Jan. 26 - Feb. 2, as I will not have access to e-mail.

[This message has been edited by Allen Beck (edited 24-01-2001).]

Ron_Saritzky

Actually, you can do this in standard Navision, but it is not taught this way by the Navision instructors.

Instead of using the "Apply Entries" button, simply put your payment into the Cash Receipt Journal - put in the check number, but DO NOT put the amount in. Set the bank account in the "Bal Account Type".

Now, here's the "trick": Select the "Applies to Doc Type" and choose Invoice then go to the "Applies to Doc No" and press F6. If you do this, you can now choose from the customer's list of open invoices. But not only that, once you chose an item from the list, you can override the amount applied in the Cash Receipt Journal. So if it's a partial payment, just change the amount.

For multiple payments on the same check, simply duplicate all the fields on the next line until you get to the "Applies do Doc No" field again, then do F6 again.

Note that you MUST use F6 - for some reason you cannot just type in the invoice number.

We have been training all our users to use this technique instead of the "Apply entries" button - seems to simplify the use of this screen a bit.

Ron