An exception was raised in method value (Excel export)

lzr

Some Citrix users are experiencing issues when trying to export data using STANDARD NAV reports. However it's only 2 and for the other 5-6 it works great. They are using the same client and connecting to the same Citrix server (and using the same Excel application).

The Error Message is
{ This message for C/AL programmers.
An exception was raised in method value. The OLE or automation server has returned error (HRRESULT) - 2147352567).
The component didnot provide the exception description. }

I am thinking reinstall office / reset their Citrix accounts. Do you have any other ideas?

Edit:

environment:
SQL Server 2005
Citrix Servers
Excel 2003
NAV 5.0 SP1 with latest update

postsaurav

Hi lzr,

i am getting same error while i am trying to run an export to excel report from RTC.
But this error is for a single user on a single machine(same as of your case).

we have tried reinstalling excel and RTC client on the machine, but nothing worked out.

I would like to know that are u able to resolve the issue.

Please let me know.

Thanks
Regards,
Saurav Dhyani