Eship - Reprinting UPS Label

Savatage

When I go into posted packages (or Misc. Posted Packages) and click on Package->Labels I see 1 UPS Label (for example)

On the Bottom when I click on the label Button i have two choices.
1)Print Package label
2)View with Notepad

View with notepad works fine.

When I click on Print Package Label it goes to a command prompt:
c:\Program Files\Navision Attain\Client>

and that's it...

I can reprint the label by adding a few steps....

in order to re-print this label I first have to View in Notepad->Save as "c:\eship\Label.txt"

then click on Print Package Label which brings me to the command prompt
and then I can manually type PRINT C:\ESHIP\LABEL.TXT

which prints the label. I was wondering for those who have eship if this is their experience or when you click Print Package Label - it actually works without any further user input?

Savatage

a little backup to explain why...

we usually do not reprint ups labels from Posted packages but it does offer the function...

We had a few orders that were COD CASH or MONEY ORDER and UPS picked up a Check. Which bounced and they are saying they are not responsible. So I wanted to reprint the label that was on the box to show them what it said and how it looked.

as above I did so but i think the Print Package label function should do just that.

Savatage

one error found...

on the KEY:
UPS First Package Tracking No.

the SumIndexFields field associated with it was missing..

SUMIndexFields ->Calculation Weight (LBS) as was added which allows me now to use the Print button on the package card.