Outlook synchronization Time-out

Xavier_beXavier_be Member Posts: 5
Hello everybody,

I have a problem with the Outlook synchronization in Dynamics NAV 5.0 SP1.
When doing a full synchronization I get the following error:
The response from Microsoft Dynamics NAV has not been received because of connection timeout.
Please check if the Microsoft Dynamics NAV server is running and try again later.
If the problem persists increase the timeout value in the configuration file.
Please contact your System Administrator.


There are more then 10000 contacts to be synchronized.
When I only synchronize contacts with name beginning with A, then the +/- 1200 contacts are synchronized without a problem.

My question is: What configuration file is the error speaking about?

Comments

  • PoltergeistPoltergeist Member Posts: 200
    If my memory serves me correctly (I have no possibility to look it up right now), the mentioned file is outlook.exe.config in the same directory where outlook.exe is.
  • Xavier_beXavier_be Member Posts: 5
    Thanks, Fixed my problem by changing the following values, I increased the time out values:
    <add key="RequestTimeOutSec" value="20000"></add>
    <add key="SyncronizationTimeOutSec" value="120000"></add>
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