Service Order Consistency Error (Navision 5.0)

jlandeen

Has anyone encountered a problem when posting service orders that generate a Consistency Error in Navision (oh the dreaded inconsitency check). This is occuring in a Navision 5.0 database.

I have logged the GL Lines that are supposed to be posted and it appears that Tax Details are calculated correctly on the order (via Statistics form) but then when you post everything through the total amounts are off by the taxes and there doesn't appear to be any tax information flowing into the GL Lines that are prepared during the posting routine.

Has anyone encountered anything like this?

jlandeen

Ok I finally tracked a possible solution down. If anyone else has problems with Service Orders posting and taxes causing an inconsistency problem check out Microsoft Dynamics Partnersource Knowledge Base ID: 942308.

Problem appears to be related to Codeunit 5987 when it has to calculate and work with multiple lines that have multiple types (i.e. 1 item and 1 resource). Check out the Microsoft link below for a possible solution.

Check Out: https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYVLXUZLWUKKQPOVRVRXXYVMUTPKPNONMURYLMZSXNZPUTPXUZ