Warranty replacement of already sold item, NAV4.3

sumit24banga

Hi All,
I have one scneario for discussion.

"If payment was done against the particular sales invoice. And after this if i put warranty replacement against that particular sale, then it will not pull that particular sales invoice".

Can anyone tell me how can we achieve the desired result in Base NAV 4.3. I think it is available in the service Module But i am not sure how does it work. It`ll be helpful if somebody throws some light on it. :idea:

Thanks & Regards
Sumit Banga

devu_13

Hi Sumit,
In your Problem when ur replacement will done then ur entry in service module.If u will Capable to customization on this module so u can achive ur goal.so go to way......