MS Dynamic Mobile - VPC image problem

stefaan

I've download the VPC image for Microsoft Dynamics NAV 5.0 SP1 from partner source.

I've followed the different steps, to set-up and test the enviroment.

When I try to sync from a mobile device I always get the answer that the synchronization has failed.

I don't understand (find) what I did wrong. Could someone help ?

Greetz

laurentl

Hi stefaan,

I hope that you found out about your issue. Otherwise I have an idea
I think that in the app.config file that is located in the root folder of the application on the device, it has a link to the mobile server using the server name (in the endpointCatalog section). I would suggest that you change it to its ip. It looks like there is a problem resolving the name of the server from the mobile

Laurent

cristina.boian

I have the same problem with syncronizing the mobile device and NAV. I get the same error

The server cannot process the request. The following error has occurred: No Microsoft Dynamics NAV Business Connectors are available to process your request. Exception of type 'Microsoft.Dynamics.Mobile.Server.Services.Document.ServiceUnavailableException' was thrown.

I've changed the app.config file using the IP instead of the server name but I still receive the same error. I've also modified the device's IP to mach the IP class of the server.

Any other suggestions? :-k

laurentl

Can you look at the event log on the VPC to see if there is more details? Are you sure that navison is running?

Laurent

gedas

Hi

It is not so easy to find reasons even with such problems.
I would say you need to start examinating point by point:
1. Does your device have connection to server? Device IE shows good answer when you type http://server/DocumentService/Document.svc?
2. Does db synchronization fail, or only request processing or application update?
3. Recheck app.config
4. Recheck NAS parameters
5. Recheck IIS set....

Too many points need to know to come closer to reason.

laurentl

I would think that it reaches IIS and the document service as the error mention NAV Business connector. The device itself doesn't know what backend it is supposed to communicate with... So to me the problem is between IIS and NAV.
The only explanation I would have would be that NAV is not running as the vpc works fine for me... Otherwise did you change anything in the web.config for the vpc?