Reservation Entry does not exist (Purch Cr.Memo)

fernando_lm

I am working on Nav 5 SP1 (W1). I've been reading some topics and the error I recieve seems to be very common:

The reservation entry does not exist.
Identification fields and values:
Entry No.='4',Positive='Yes'

The topics i've read are in connection with sales or transfer posting, however I get the error posting Purchase Credit Memos with Item Tracking. The steps I follow are:

1. Recieve+Invoice a one line-Purchase Order with Item Tracking.
2. Create a Credit Memo to cancel the invoice (copy the information using Functions/Copy Document, Include Header=Yes). When copy operation finishes a warning is shown:
"Exact Cost Reversing Link has not been created for all copied document lines."
3. Manually add the "Apply-to Item Entry"
4. Post

I noticed that I don't get the error if I unchek "Exact Cost Reversing Mandatory" on Purchases & Payables Setup, but it seems that we will need it to be checked.

Am I doing something wrong? Did anyone face this problem? Is there any fix for it?

Thanks in advance for any help offered.

Nav011

Hello,

I have the same exact problem.
Any solution to this problem?

Thanks.

ara3n

the problem is one sided reservation.

Run reservation entry table. Filter on the entry No.. find out why the entry is in there.
A simple thing to try is to delete the record. Make sure you do this in a backup database before in live.

Nav011

I have already try this, but it doesn't work.
Entry appears in Reservation entry table when I assign Serial No. to an item in the Credit Memo Line.
If I delete the record in the Reservation entry, assigned Serial No. in Credit Memo is deleted as well.

ara3n

change the entry type of the reservation entry prospect?

Nav011

Thank for quick respond, but that doesn't change anything.
I still get the same message when I try to post Credit Memo.

ara3n

Does your error says Positive yes, Or No? Also what version are you on?

Also did you try what was suggested

if I unchek "Exact Cost Reversing Mandatory" on Purchases & Payables Setup, but it seems that we will need it to be checked.

Nav011

It says Positive='Yes', I use Nav 5.0 SP1 (RS)
Everything is exactly the same as it is in fernando_lm post.

"Exact Cost Reversing Mandatory" must be checked.

ara3n

You could manually create a resevation entry for the same entry no but Positive = false.
Then populate all the lines and link it to the Applies to Entry No. that you populate on
Sales Cr. Memo Line that you have entered.

You have populated that field right?

venus1022

Has anyone been able to come up with a solution to this problem?